Privacy policy

Business privacy policy

ACC Freight Management Ltd is committed to ensuring that your privacy is protected. This privacy policy sets out how ACC Freight Management Ltd uses and protects any personal information which may be collected from our customers and suppliers.

Information we obtain

ACC Freight Management Ltd are a data processor and as such only obtain and store information on a ‘legitimate interest’ basis. We may obtain customer or supplier personal information (such as name, contact details and email address) from various activities such as:

  • Consignment bookings
  • ACC Website
  • Marketing and promotions

The types of personal information we may obtain include:

  • Individual and business contact information (such as name, company name, company address, email address and telephone/fax number.
  • Shipping information, such as: shipping related contact details like the shipper’s and consignee’s name, collection and delivery addresses, email and telephone numbers.
  • In addition when you visit our website, we may collect certain information including you email address by automated means, such as cookies.

Where we have gained your consent to do so, we may contact you about the products and services which we offer. You may chose not to be contacted in this way, we will record and honour this request.

Information we share

We do not sell, or otherwise share personal information about you with third parties, except as described in the privacy notice.

To enable us to undertake our processing activities it may be necessary for certain data controllers to have access to your information, such as: suppliers of IT services. Steps have been taken to ensure appropriate data controller contacts are in place. To enable us to run our transport services we also share personal information with third parties who perform services on our behalf based on our instructions.

We also may disclose information about you:

  • If we are required to do so by law, regulation or legal process (such as a court order or subpoena).
  • In response to request by government agencies, such as law enforcement authorities.
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss.
  • We reserve the right to transfer any information we hold in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, dissolution or liquidation).

Data storage & security

We will delete your data when it is no longer necessary for the purpose in which you have been informed. The time span, depends on the data’s character and will influence the basis of the storage. In some instances, we will store data for a longer period where required to meet other legal requirements.

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, disclosure or use.

How we use cookies

A ‘cookie’ is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Updates

This privacy notice may be updated periodically. You should check this page from time to time to ensure that you are happy with the policy. We will endeavour to notify customers of any significant changes to our privacy policy through our newsletter.

How to contact us

You have the right to obtain a copy of certain information we hold about you or update or correct any inaccuracies in that information by contacting us as described below.

If you have any questions or comments about this privacy policy or wish to contact us regarding any personal information we may hold please contact us by email in the first instance at:

Jane@accfreight.com

You may also write to us at:

ACC Freight Management Ltd

Home Close Stables

Iron Acton

Bristol

BS37 9TA